BurundiAwards

Support & Response

We're here to help you navigate every stage of your awards program.

Direct Contact

836 Carstens Village Suite 687

013-114-6949

info@burundiawards.com

Response SLA

Email: within 4 business hours

Phone: immediate during office hours

Complex queries: 24–48 hours for a detailed reply

Quick Answers

Browse our frequently asked questions for instant guidance on nominations, judging, and event logistics.

View FAQ

All support is provided in English. We aim to acknowledge every inquiry within the stated SLA windows.

Get in touch

We’re here to help with your awards program or event consultancy.

Our office

836 Carstens Village Suite 687
South Africa

Phone & email

Office hours

Monday – Friday
09:00 – 17:00
Saturday
10:00 – 14:00
Sunday & public holidays
Closed

Preferred contact channels

  • 1 Email — for detailed inquiries, proposals, and partnership requests. We respond within 1 business day.
  • 2 Phone — for urgent matters during office hours. Leave a voicemail if we’re unavailable.
  • 3 In-person — by appointment only. Please email or call ahead to schedule a meeting.

Response times

  • Email: within 24 hours (weekdays)
  • Phone: live during office hours
  • In-person: confirmed within 48 hours

Request a callback

Interested in launching an awards program or need event management advice? Leave your details and a short note — our team will call you back within one business day.

  • Phone: 013-114-6949
  • Email: info@burundiawards.com
  • Office: 836 Carstens Village Suite 687

We respect your privacy. Your details will only be used to contact you regarding your inquiry.

Cookie settings

We use cookies to keep the site reliable, remember basic choices, and understand which pages are useful. You can accept, reject, or review the settings before continuing.